Store Manager – Job Description

About Bob Mark

Bob Mark Equipment Sales & Rentals matches farm and construction businesses and home property owners to new or previously owned equipment. By listening to our customers’ needs, we find them the right fit of equipment at the right price, with attractive financing options available. 

We keep our customers running with rentals while their equipment is repaired or maintained on-site or in-shop so they experience reduced downtime.

Learn more at bobmark.ca. 
 

Why Work for Us

When you join the Bob Mark team, you tend to stick around. Our staff have worked for us for an average of 10 years!
Aside from having great relationships with your coworkers, you get to know the local community. We value our relationship with you, too. As such, we aim to accommodate your family and life responsibilities flexibly.  
With four locations across Central Ontario, there’s room for growth depending on how you see your career playing out. We’re committed to your success by scheduling regular check-ins with your supervising manager. 
You’ll be compensated with a salary, a competitive benefits package, and a savings package.

About the Job

Title: Store Manager  
Location: Napanee
Reporting to: Darryl Buttar/Andy Svetec, Owners

Summary

As a Store Manager, you’ll be responsible for creating a great experience for our Napanee team. You’ll manage the location’s Parts and Service Departments, holding the team accountable to the sales goals determined in collaboration with the owners. 
Your success will be tracked by the success of the location’s sales and staff retention. 

Previous management experience is required; equipment industry knowledge is an asset. Monday to Friday and every third Saturday.

Skills You’ll Need to Succeed

• Manage different personalities and communication styles

• Have a strong customer focus

• Communicate effectively in person, over the phone or by email 

• Ability to manage time between competing requests

• Quality-oriented 

• Solution-oriented thinking 

• A desire for development and continual learning 

• Confident in decision-making 

• Plan and stay well-organized

• Willingness to enforce laws, rules, and regulations  

• Share enthusiasm for our equipment with customers and the team

• Manage seasonally demanding timelines 

• Mediate expectations  

• Hold yourself accountable to your team and your goals  

• Driven by ethics and integrity 

• Lead, set, action and track goals 

• Receive and apply feedback 

Job Duties

• Manage the day-to-day operations of the business, putting our customers at the forefront of your decision-making 

• Work in conjunction with our three other locations, including but not limited to purchasing, marketing, inventory, vendor lists, etc.

• Develop a yearly business plan with the principals and owners

• Create and review reports for profitability, income, inventory, etc. 

• Work to achieve maximum profitability and performance in each department 

• Ensure a safe working environment 

• Ensure all staff have the right tools, information and knowledge to work effectively, serve our customers and meet the company objectives 

• Ensure clear communication between departments 

• Host regular meetings and team-building activities 

• Interview, hire and train employees 

• Plan, assign and direct work 

• Complete performance evaluations to develop and maintain a high-performing staff to ensure continuous business growth 

• Clearly establish goals and expectations for each department manager and department 

• Address complaints and resolve problems 

• Support the sales team in sales when needed 

• Set an example by following the company’s procedures and policies to ensure employees do the same 

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